This is the second social media case study from my recent presentation at the Social Media Telesummit, the title of my session being Why Building Traffic Isn’t Enough: How to Become an A List Blogger in Your Niche.
This case study is courtesy of Becky McCray, whom I had the good fortune to meet last year at BlogWorld Expo in Las Vegas.
Maybe I haven’t ranged far enough on the Web, but I believe there is a real dearth of social media business stories from the rural and/or small town business sectors. So having Becky agree to tell some of her story was a boon and I hope will be an inspiration for others, as it is for me.
Some quick background.
Becky is from Alva, Oklahoma (pop. 5,288 at 2000 census) – county seat of Woods County (pop. 9,089).
Becky has a small ranch and a liquor store in town and somehow finds time also to produce the blog Small Biz Survival – “the rural and small town business resource”. There are other authors at that blog but I can attest personally that Becky is a dedicated blogger. My mental picture of her the day we were leaving Las Vegas after the conference is of her sitting by the pool in the hotel courtyard, tapping away.
Here is what Becky sent in response to my questions.
(The photos are all from Becky and are licensed under Creative Commons.)
Blogging: How to Position Yourself as an Expert
I’m probably an odd case study, because I have several blogs to talk about. There’s Small Biz Survival, which didn’t start to be a business promotion tool. I have another blog for my liquor store, which IS for promotion, and several others.
I wrote about this topic, positioning yourself as an expert, back in 2006 when I started blogging. You might find some useful additional comments there. (There’s also an awesome comment on that post from my earliest blog friend – Chris Brogan.)
D. Has blogging been a key driver for your marketing strategy or just a minor component?
B. Blogging has been only one of the marketing tools for my store. As it turns out, blogging has turned into the one key tool in positioning myself as an expert on small business.
D. How has blogging helped you build your business? Or not?
B. In the last year, two excellent customers came to my liquor store because they found our blog and were impressed with the content.
D. What is the business/product/service you aim to promote through blogging/social media?
B. Small Biz Survival now promotes my services as a speaker. My liquor store blog promotes the store. Interestingly, it has to promote walk-in traffic, because the law does not allow me to ship or deliver any orders.
D. Would you recommend reading your competitors’ blogs, even those of your rivals, and if so why? Do you do this and if so does it help and how?
B. You know, I really don’t have competitors who blog. My liquor store competition has no web presence. But I do read a bunch of small business blogs.
D. Have you ever had blogger’s block and if so how do you beat it? Any tricks of the trade?
B. I felt like I was running out of steam with business blogging in early 2006. Then I went to SXSW in March. I took a paper notebook. I made notes. That gave me panels to summarize, ideas to build on, and conversations to expand. So much for running out of steam! One of those resulting posts turned out to be my most popular ever. Since then, I’ve actively reported from all sorts of events. So my trick is to attend in-person events and get energized with ideas.
D. We all talk about being transparent and authentic in our blogging – have you found that something that came easily or has it been a learning process: or don’t you bother? 🙂
I’m authentic all the way down to the ground, but I have a limit on transparency. I tend to keep my sensitive personal life personal. Other people are much more open about such things.
D. If someone wants to be an A-list blogger in their chosen market niche, do you have any tips or advice, what to do, what not to do?
B. Ah! Here’s where we work in my old article! Out of all the points in it, only the part about entering blog carnivals seems outdated. Now bookmarking and sharing sites are much more relevant.
My heartfelt thanks to Becky for her “from the trenches” responses to my questions and for the photos.
If by any chance Becky’s story does not resonate for you as it does for me (in case you hadn’t noticed, I am full of admiration for what she achieves), you might know someone doing it tough right now, or just getting by, with a rural or small town business, who might find it helps them see how social media could be useful for their business. Do them a favor – put them onto Becky’s Small Biz Survival. Can’t hurt and who knows, one day they might be blogging celebrities and thank you for that!
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11 thoughts on “Social Media Case Studies: Becky McCray”
Nice case study. On the note of competitors’ blogs: I read ’em whenever I can. Especially if they’re serious competitors. In my field (copywriting), it’s not so much for the competitive insight. It’s more for the community. (At least it is for me.) But I’m sure in fields that are a little more cut-throat, the competitive insight would be priceless. And it’s also very interesting reading the comments! Cheers, Glenn (@divinewrite on twitter)
Inspiring. Smal business with walk in fraffic only, to blogging, to small business expert, to spaeker.
Not bad for a small town girl.
The power of blogginh eh?
Yes, Becky is the real deal. Down to earth with a great sense of humour and practical insight into how small business works. You could drop her into an Aussie bush town and she would be right at home there too.
Yes, it is a great success story, isn’t it. And the nice part is, as we Aussies would say, she doesn’t have tickets on herself.
I meant to say, on the matter of reading competitors’s blogs, that my main reason for asking that – and doing it – is to get myself out of the comfort zone. As in, the opinion or point of view we disagree with or find uncomfortable may often be precisely the one we need to hear. But I’m not masochistic about it! 🙂
Very good point about the comfort zone. It’s easy to become insulated, especially if you’re a small business. There’s much to be learned from competitors, that’s for sure!
We have some customers who chose our service only after they ensured we had a active blog!
Pingback: How Blogging Can Help Rural and Small Town Business
Thanks, Des! I’m all for this plan to drop me in an Aussie bush town. Sounds like a great adventure. 🙂
Thanks Priya. Fascinating! I’d be interstesed to know, if you know and would care to share, just why they felt it was essential for them that you had an active blog.
Becky – yes, I’m sure you would love it.
Yes Becky…I also would like to know why it is important to have an active blog. Is this due to the fact that Google likes fresh content?
.-= Scott Tables´s last blog ..Lift and Tilt Table =-.
This article is focused on Blogging, there are several other aspects of social media, including twittering, different online PM tools, etc…
As a Project Manager, I acknowledge and I appreciate social media as an excellent tool for communication (Project Management is 90% communication).
.-= PM Hut´s last blog ..Project Management for Entrepreneurs: Throwing Away the PMBOK =-.
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